Videos not loading today

[albertod]

#22231

Hi Renato, I don’t know if it is only me, but today the videos in your lessons doesn’t load.
When I click on the screenshot appears the following message:
“html5: Video loading aborted. It seems this video doesn’t belong into your Vimeo account or you miss the video_files capability from your API key”.

Thanks in advance.
Alberto

[Renato]

#22233

Hello Alberto,
the videos are working fine on my end. Please, clear the cache of your browser and everything should work fine.

Best

[albertod]

#22235

Thank you very much Renato!
Now it works great again.

Best regards.
Alberto

[pamelaburdett]

#23768

I have the same problem. I cleared the browser cache as you suggested, but I still get the error message no video.

[Renato]

#23769

Hi Pamela,
Does it happen with all lessons or a specific one?

[pamelaburdett]

#23810

So far Corcovado and Dindi don’t work, but a couple of the others work fine. Not a huge issue because I can find most of them on spotify and you tube. The pronunciation pdf is more important. Will get Adobe and try again on that.

[Renato]

#23814

Hi Pamela,
When you say the videos of these lessons are not working do you mean the videos I recorded with the explanations or the “videos” on YouTube you should be able to watch/ listen to when you click on “Listen To” button?

Because I have checked the lessons you mentioned and the videos I recorded are working fine on my side, but I could see that the links of the buttons “Listen To” were broken on those lessons (I have just fixed them).

[Author]

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