Privacy policy

Who we are

Our website address is: https://learningbrazilianguitar.com.

Your privacy is very important to us. Accordingly, we have developed this policy so that you can understand how we collect and make use of personal information.

Introduction

This privacy notice provides you with details of how we collect and process your personal data through your use of our site https://learningbrazilianguitar.com,

By providing us with your data, you warrant to us that you are over 13 years of age.

What personal data we collect and why we collect it.

We directly collect the information you provide when you sign up as a member, subscribe to our newsletter, or fill out a form. We indirectly collect your IP address every time you sign in to your account.

When ordering or registering on our site you will be asked to enter your name and e-mail address. The email address you provide will be used to send you information and updates related to your membership account, new features on the website, and service status notifications.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, promotions, etc. However, you may opt-out at any time by clicking the unsubscribe button at the bottom of your emails.

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience, to improve our website, to improve customer service, to process transactions, and to warn you about potential service or payment failures.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Your IP address is used for site usage statistics, market research, and control of active member sessions.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

By using the contact form, your name and email address will be collected so that we can answer you questions. None of this information will be shared, sold, or used for marketing purposes.

Cookies

Cookies are small text files that a site may place on your computer as a tool to remember your preferences.

We use cookies to help us understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Cookies also allow the site to remember the point where you left a video lesson so you can resume your study from the same point next time.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you turn your cookies off, some of our services may not function properly.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information. Login cookies last for two days. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Please, be aware that your browser also uses cookies. If you see your username or email address when you click on the fields on the login page after two days, it is due to the autofill function on your browser.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to help us understand website traffic and webpage usage. This service transmits website traffic data to Google servers in the United States. Google Analytics do not identify individual users or associate your IP address with any other data held by Google.

Who we share your data with

We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include PayPal,  Paid Memberships Pro, and MailChimp, which assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

PayPal privacy policy

MailChimp privacy policy

Data Collected to Manage Your Membership

At checkout, we will collect your name, email address, username, and password. This information is used to setup your account for our site. If you are redirected to an offsite payment gateway to complete your payment, we may store this information in a temporary session variable to setup your account when you return to our site.

When logged in, we use cookies to track some of your activity on our site including logins, visits, and page views.

How long we retain your data

We  keep contact form entries for six months, analytics records for a year, and customer purchase records for ten years.

If you leave a comment on the forum, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

 If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

To SiteGround (web hosting) in Sofia, Bulgaria; and to its server in Chicago, USA.

To Paid Memberships Pro (membership management system) in Pennsylvania, USA

To MailChimp (email marketing platform) in Georgia, USA

To protect your personal data we offer the use of a secure server with a certificate issued by Let’s Encrypt Authority X3. All supplied personal information is encrypted and transmitted via Secure Socket Layer (SSL) technology between our website and the third parts described above.

How do we protect your information?

The only personal data we collect to provide a membership plan is you name and your email address. Once you have reached the site, you are already using an encrypted connection that protects your data from being seen or stolen by others. At no time you will be asked to provide us with your credit card number or any other financial information.

To prevent data from being stolen from the website, we use a security system that scans the site for attacks and block any attempt to hack or data steal.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://learningbrazilianguitar.com/terms-conditions/

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and we are committed to warn you of any changes.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

https://learningbrazilianguitar.com/contact/

Rua João Moura, 458 – conj. 23

CEP: 05412-000

São Paulo – SP – BR